Frequently Asked Questions

Everything you need to know about your Pott'd pottery experience.

What comes in a Pott'd home pottery kit?

Each kit includes everything you need to get started: premium air-dry clay, a set of sculpting tools, white acrylic paint, a glossy sealant, paintbrushes, and our step-by-step Quick Start Guide.

How long does the clay take to dry?

Our air-dry clay typically takes 24 to 48 hours to fully harden depending on the thickness of your creation and the room temperature. No kiln or oven is required.

Is the finished pottery waterproof or food-safe?

While our gloss sealant makes your creations water-resistant and aesthetic, air-dry clay remains porous and is not food-safe or 100% waterproof. We recommend using them for decorative purposes only.

What are your shipping times within the US?

Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to follow your kit's journey.

What is your return policy?

We offer a 30-day return policy for any unused and unopened kits. If your item arrives damaged or missing components, please contact our support team immediately for a replacement.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.